Refund policy

 

📦 Order Cancellation

Physical Products
Orders can be cancelled only before the item is shipped.
Once an order has been shipped, it cannot be cancelled.

💳 Refund Policy

No-Refund Policy

We maintain a strict no-refund policy for all products.
However, exceptions may be made in the following cases:

  • Product not received

  • Product lost in transit

  • Wrong product delivered

  • Product damaged during shipping

Refund Process (When Applicable)

If a refund is approved, the amount will be credited back to the original payment method within 7–14 business days.

🔄 Return Policy

We are committed to customer satisfaction and stand by the quality of our products.
Please review the return and replacement guidelines below.

Eligibility for Return

Returns are accepted only in the following cases:

  • Defective products

  • Damaged products

  • Incorrect products received

The return request must be initiated within 24 hours of receiving the product.

Return & Replacement Process

  • Once your return request is approved, the replacement process will be initiated within 2–3 business days.

  • After dispatch, the replacement is expected to be delivered within 4–7 business days.

Important Notes

  • Delivery timelines may be affected due to transport delays, weather conditions, or other unforeseen circumstances.

  • We are not responsible for delays caused by factors beyond our control.